LeadConnector
Last 30 Days
Ongoing Incidents
Reports of slowness
The issue has been resolved.
Opportunity notes count would not be visible for some of the customers on opportunity card
The issue has been resolved.
Incidents in the last 30 days
Reports of slowness
The issue has been resolved.
Opportunity notes count would not be visible for some of the customers on opportunity card
The issue has been resolved.
Issues with chat support
Our chat support is currently down due to a third-party outage. We’ll share updates as soon as service is restored.
Multiple areas impacted due to third party services unavailability
We have identified issues with several areas in our platform. SMS Delays, Call Failures, Sub-account creation, Conversations(SMS/Calls), Contacts(SMS/Calls), Login via SMS, Onboarding issues. Multiple areas are impacted due to underlying issues with the Cloud providers.
We are facing temporary issue during Whatsapp Onboarding for new accounts due to Meta outage.
The team has identified the issue and working actively on it
Issue in Facebook Lead Syncing
The issue has been fully resolved for most of the sub-accounts, and lead and message syncing has resumed. To recover any missed leads, users can perform a manual sync by navigating to: Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days)
Issue in Opportunities Page
We are noticing improvements for most of the sub-accounts. Team is still working on the fixes for remaining sub-accounts.
Delay in Notifications
We are running down the delay in notifications.