Shippo
Last 30 Days
Incidents in the last 30 days
Elevated error rate on canada Post Shipment Service
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Delay in USPS Tracking Updates
We are currently experiencing difficulties receiving tracking updates from USPS. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
USPS QR Code Generation Issues
We’re seeing some issues generating QR Code with USPS. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
Elevated error rate on USPS Tracking
We have detected an elevated error rate from USPS Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
Degraded Rate Retrieval for Multiple Carriers
We are currently investigating an issue where some customers may experience difficulties retrieving shipping rates from UPS, Royal Mail (SF), FedEx, and USPS. During this time, rate requests may fail or return incomplete results. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as more information becomes available.