Shippo

Shippo

MAJOR

Last 30 Days

4 incidents

Ongoing Incidents

Important Shipping Alert: Canada Post Strike in Effect

Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last. To ensure your packages don’t get delayed or lost, Shippo will b...

Shippo
Started about 1 month ago

Incidents in the last 30 days

Connectivity issues with Australia post services

We are currently experiencing connectivity issues with Aus post services, which may impact some of your requests. Our team is actively monitoring the situation and working to resolve this as quickly as possible. We’ll keep you updated as soon as the service is fully restored. Thank you for your understanding and patience.

Shippo
Started 9 days ago Resolved in about 2 hours

Elevated error rate on OnTrac Transaction

We have detected an elevated error rate from OnTrac transaction API. Our team has contacted the carrier and we are monitoring the situation.

Shippo
Started 10 days ago Resolved in about 1 hour

Degraded Service Performance

We are experiencing elevated error rate on multiple services due to outage with our service provider. We are actively monitoring the situation.

Shippo
Started 11 days ago Resolved in about 9 hours

Elevated error rate on USPS Tracking

We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.

Shippo
Started 14 days ago Resolved in about 1 hour