Twilio

LC Phone

MINOR

Last 30 Days

115 incidents

Ongoing Incidents

SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and T...

We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started about 5 hours ago

SMS Delivery Delays and Failures to Bmobile Network in Trinidad and Tobago

We are experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

LC Phone
Started 5 days ago

Incidents in the last 30 days

SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and T...

We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started about 5 hours ago

SMS Delivery Delays to Mexico

We are experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started about 6 hours ago Resolved in about 2 hours

SMS Delivery Delays to OneNZ / Vodafone Networks in New Zealand via Subset of Short-codes

Our monitoring systems have detected a potential issue with SMS in New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started about 12 hours ago Resolved in about 8 hours

SMS Delivery Delays to China Mobile in China

We are experiencing SMS Delivery Delays to China Mobile in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started about 24 hours ago Resolved in about 3 hours

SMS Delivery Delays to Algar Telecom (CTBC) in Brazil

We are experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 1 day ago Resolved in about 4 hours

SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes

We are experiencing SMS delivery delays when sending messages to Google Voice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 1 day ago Resolved in about 7 hours

Issue with port-in requests

We are aware of an issue where customers are incorrectly receiving error messages or getting rejected when submitting port-in requests. Teams are working to resolve the issue.

LC Phone
Started 1 day ago Resolved in 39 minutes

SMS Delivery Delays and Failures to Globe in Philippines

We are experiencing SMS delivery delays and failures to Globe in Philippines . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

LC Phone
Started 1 day ago Resolved in about 1 hour

MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes

We are experiencing MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 1 day ago Resolved in about 9 hours

SMS Delivery Report Delays to Personal Network in Paraguay

We are experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 2 days ago Resolved in about 4 hours

SMS Delivery Delays to multiple networks in Mexico for a subset of Local Long Codes

We are experiencing SMS delivery delays to multiple networks in Mexico for a subset of Local Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 2 days ago Resolved in about 3 hours

MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via a Subset of Longc...

We are experiencing MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 2 days ago Resolved in about 3 hours

SMS Delivery Delays to Algar Telecom Network in Brazil

We are experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 3 days ago Resolved in about 15 hours

MMS Delivery Delays to Multiple US Networks Via Subset of Shortcodes

We are experiencing MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 3 days ago Resolved in about 15 hours

Call Failures to a Subset of Twilio Phone Numbers in Brazil

Our monitoring systems have detected a potential issue for call failures to a subset of Twilio phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 3 days ago Resolved in about 7 hours

Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers

Our monitoring systems have detected a potential issue for calls coming from El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 3 days ago Resolved in about 4 hours

SMS Delivery Report Delays When Sending to Chile Movistar

We are experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 3 days ago Resolved in about 5 hours

SMS Delivery Failures to Nuevatel Network in Bolivia

We are experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 3 days ago Resolved in about 12 hours

SMS Delivery Delays to KDDI Network in Japan

We are experiencing SMS delivery delays when sending messages to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 4 days ago Resolved in about 3 hours

[SNOC] SMS Delivery Failures to UTS in Netherlands Antilles 362-91

We are experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 4 days ago Resolved in about 9 hours

SMS Delivery Failures to Digicel in Cayman Islands

We are experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 4 days ago Resolved in about 13 hours

SMS Delivery Delays to To Multiple Networks in Italy

We are experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 5 days ago Resolved in about 10 hours

SMS Delivery Delays to C&W/FLOW Network In Multiple Countries

We are experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 5 days ago Resolved in about 19 hours

SMS Delivery Delays and Failures to Bmobile Network in Trinidad and Tobago

We are experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

LC Phone
Started 5 days ago

SMS Delivery Failures to Telenor in Myanmar

We are experiencing SMS delivery failures sending to Telenor in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 6 days ago Resolved in about 9 hours

MMS Delivery Delays to Multiple Networks in US via a Subset of Short Codes

We are experiencing MMS delivery delays when sending messages to multiple networks in US via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 6 days ago Resolved in about 1 hour

SMS Delivery Report Delays to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID

We are experiencing delays in receiving message delivery reports when sending to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 6 days ago Resolved in about 5 hours

SMS Delivery Delays to Glo Network In Nigeria

We are experiencing SMS delivery delays when sending messages to To Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 7 days ago Resolved in about 11 hours

SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland

We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 7 days ago Resolved in about 8 hours

SMS Delivery Delays to DigiMobil (Movistar) in Spain

We are experiencing SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 7 days ago Resolved in about 4 hours

MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via ...

We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 7 days ago Resolved in about 20 hours

A Subset of RCS Message Delivery Receipts are Failing

Our monitoring systems have detected a potential issue AT&T RCS Delivery Receipts Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 7 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Nuevatel in Bolivia

We are experiencing SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in about 17 hours

SMS Delivery Failures To Multiple Networks In Chile Via Subset of Longcode

We are experiencing SMS delivery failures To Multiple Networks In Chile Via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in 1 day

Call Failure To a Subset Of Twilio Colombia Phone Numbers

The issue causing call failures to a Subset of Twilio Colombia Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in about 3 hours

SMS Delivery Delays To Orange Network In Cameroon

We are experiencing SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in 1 day

SMS Delivery Delays to Multiple MTN Networks in African Countries

We are experiencing SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in about 9 hours

SMS Delivery Delays to Tigo Network in Honduras

We are experiencing SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in about 23 hours

SMS Delivery Delays and Failures to Digitel Network in Venezuela

We are experiencing SMS delivery delays and failures when sending messages to Digitel Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 8 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Viettel Network in Vietnam

Our monitoring systems have detected a potential issue with SMS Delivery Failures to Viettel Network in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 8 days ago Resolved in about 9 hours

MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a Subset of Long Codes

Our monitoring systems have detected a potential issue MMS Delivery Report Delays to Rogers Wireless Networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 8 days ago Resolved in about 3 hours

SMS Delivery Delays to Ethio Telecom network in Ethiopia

We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 9 days ago Resolved in about 10 hours

SMS Delivery Delays & Failures to Lycamobile Network in Germany

We are experiencing SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 9 days ago Resolved in 7 days

SMS Delivery Report Delays to Multiple Networks in the United States for a Subset of Short Codes

Our monitoring systems have detected a potential issue of messages not being sent . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 9 days ago Resolved in about 5 hours

MMS Delivery Delays and Failures to Rogers Wireless Network in Canada

We are experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 9 days ago Resolved in about 12 hours

SMS Delivery Delays to Brisanet Network in Brazil

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 9 days ago Resolved in about 9 hours

SMS Delivery Delays to Claro Network in Colombia

We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 10 days ago Resolved in about 8 hours

SMS Delivery Delays to Surf Telecom Network in Brazil

We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 10 days ago Resolved in about 4 hours

SMS Delivery Delays To and From Telefonica Network in Chile

Our monitoring systems have detected a potential issue SMS delivery delays to and from Telefonica Network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 10 days ago Resolved in about 23 hours

SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes

We are experiencing SMS delivery delays when sending messages to AT&T US Network Via a Subset Of 10 DLC Long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 10 days ago Resolved in about 7 hours

Elevated Errors Affecting Multiple Products

We are currently investigating elevated latency and timeout errors for Twilio Rest API, impacting the Multiple Twilio services. Our engineering team is actively working on the issue, and we will provide another update in 60 minutes or as soon as more information becomes available.

LC Phone
Started 11 days ago Resolved in about 16 hours

SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes

We are experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 11 days ago Resolved in about 8 hours

SMS Delivery Delays to Bitel Network in Peru

We are experiencing SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 11 days ago Resolved in 2 days

SMS Delivery Delay to Tigo Network in Honduras and Guatemala

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 12 days ago Resolved in about 11 hours

SMS Delivery Failures to WOM Network in Colombia

We are experiencing SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 13 days ago Resolved in about 8 hours

SMS Delivery Delays and Failures to Jazz Networks in Pakistan

We are experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 13 days ago Resolved in about 8 hours

Call Failures from TIM Network Subscribers in Brazil to a subset of Twilio's Numbers

Our monitoring systems have detected a potential issue with Inbound Calls to Twilio Brazil Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 13 days ago Resolved in about 23 hours

SMS Delivery Failures to and From AT&T Network in Mexico

We are experiencing SMS delivery failures when sending to and receiving from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 13 days ago Resolved in about 7 hours

SMS Delivery Delays and Failures to Orange Network in Spain

We are experiencing SMS delivery delays and failures when sending messages to Orange network in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 14 days ago Resolved in about 9 hours

AccSec US Verizon API Issue

Our monitoring systems have detected a potential issue with Lookup SIM Swap and Legacy Identity MatchAndAttributes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 14 days ago Resolved in about 3 hours

SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America

We are experiencing SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 14 days ago Resolved in about 6 hours

SMS Delivery Delays to Altan Redes in Mexico

We are experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 14 days ago Resolved in about 21 hours

SMS Delivery Report Delays to Movistar Network in Colombia

We are experiencing delays in receiving message delivery reports when sending to Movistar network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 14 days ago Resolved in about 3 hours

SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru

We are experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 15 days ago Resolved in about 11 hours

Outbound Call Failure to a Subset of Hungary Phone Numbers

Our monitoring systems have detected a potential issue with calls failing to Hungry. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 16 days ago Resolved in 15 days

SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 16 days ago Resolved in about 2 hours

SMS Delivery Delays to Altan Redes Network in Mexico

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Altan Redes in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 16 days ago Resolved in about 11 hours

SMS Delivery Delays to Multiple Networks in Italy

We are experiencing delays in receiving message delivery reports when sending SMS to Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 17 days ago Resolved in about 3 hours

SMS Delivery Delays from and to Multiple Networks in United States of America via Subset of Shor...

We are experiencing SMS Delivery Delays from and to Multiple Networks in the United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 17 days ago Resolved in about 3 hours

SMS Delivery Delays to Multiple Networks in US for a Subset of Short Codes

We are experiencing SMS delivery delays when sending messages to Multiple Network in US for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 17 days ago Resolved in about 8 hours

SMS Delivery Delays and AccSec API Errors To Vodafone Network In UK

Our monitoring systems have detected a potential issue on SMS Delivery Delays and Account Security API Errors To Vodafone UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 17 days ago Resolved in about 5 hours

SMS Delivery Delays to Telefonica Network in Panama

We are experiencing SMS delivery delays when sending messages to Telefonica network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 18 days ago Resolved in about 3 hours

SMS Delivery Delays to Telefonica Network in Costa Rica

We are experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 18 days ago Resolved in about 8 hours

SMS Delivery Failures to Google Voice in United States of America via Subset of Shortcodes

We are experiencing SMS delivery failures when sending messages to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 18 days ago Resolved in about 5 hours

SMS Delivery Delays To Claro Network In Brazil

We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 18 days ago Resolved in about 9 hours

SMS Delivery Delays to Iliad Italia in Italy

We are experiencing SMS delivery delays when sending messages to Iliad Italia in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 18 days ago Resolved in about 13 hours

SMS & MMS Delivery Delays To Altice Network In United States of America

We are experiencing SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

LC Phone
Started 19 days ago Resolved in about 18 hours

SMS Delivery Delays to Iliad Network in Italy

We are experiencing SMS delivery delays when sending messages to the Iliad Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

LC Phone
Started 19 days ago Resolved in about 4 hours

On Call Engineers are Investigating an issue

Our monitoring systems have detected a potential issue with PSTN connectivity. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 19 days ago Resolved in about 2 hours

SMS Delivery Report Delays to Ufone in Pakistan

We are experiencing SMS Delivery Report Delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 20 days ago Resolved in about 5 hours

SMS Delivery Delays to Globe Network in the Philippines

We are experiencing SMS delivery delays when sending messages to Globe network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 20 days ago Resolved in about 2 hours

MMS Delivery Failures To And From Multiple US Networks

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 21 days ago Resolved in about 4 hours

SMS Delivery Delays to Tele2 in Lithuania

We are experiencing SMS delivery delays when sending messages to Tele2 in Lithuania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 21 days ago Resolved in about 5 hours

Legitimate SMS marked as SPAM on Android devices (in Google Messages)

Our monitoring systems have detected a potential issue with SMS that are successfully delivered (no filtering) however, on Android handsets, those messages are being marked as SPAM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 21 days ago Resolved in 1 day

SMS Delivery Delays to Shelcomm in United States of America

We are experiencing SMS delivery delays to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 21 days ago Resolved in about 10 hours

MMS Delivery Failures to Verizon Network in US via a subset of Short Codes

We are experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 22 days ago Resolved in about 4 hours

SMS Delivery Delays to Multiple Networks in Italy

We are experiencing SMS delivery delays when sending messages to TIM network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 7 hours

Call Failures From a Subset of Twilio Numbers In Norway

We are observing call failures from a Subset of Twilio's Numbers In Norway. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 3 hours

SMS Delivery Delays to and from Belgium, Canada and US via Subset of Longcodes

We are experiencing SMS delivery delays when sending messages to and from Belgium via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 5 hours

Write operations on Incoming Phone Number API Endpoints are Failing

Our monitoring systems have detected a potential issue Incoming Numbers API Endpoints. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 23 days ago Resolved in about 3 hours

SMS Delivery Reports Delay Kosovo’s Ipko Network on Twilio Short Codes

We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 19 hours

SMS Delivery Report Delays to T-Mobile Network in United States of America via Subset of Short Codes

We are experiencing SMS delivery delays when sending messages a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 5 hours

SMS Delivery Delays to Freedom Network in Canada

We are experiencing SMS delivery delays when sending messages to Freedom network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 3 hours

SMS Delivery Delays to Shelcomm Network in United States of America

We are experiencing SMS delivery delays when sending messages to Shelcomm network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 23 days ago Resolved in about 5 hours

AccSec Canada API Issue

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 24 days ago Resolved in about 3 hours

SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code

We are experiencing SMS Delivery Receipt Delay To Multiple Network In US Over A Subset Of Short Code Our engineers are working with our carrier partner to resolve the issue. We will provide another update in an hour or as soon as more information becomes available.

LC Phone
Started 24 days ago Resolved in about 6 hours

SMS Delivery Failures to Multiple Networks in Multiple Countries

We are experiencing SMS Delivery Failures to Multiple Networks in Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 24 days ago Resolved in 34 minutes

SMS Delivery Delays to Xl Axiata Network in Indonesia

We are experiencing SMS delivery delays when sending messages to Xl Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 24 days ago Resolved in about 3 hours

Early Media RingTone missing on calls to T-Mobile in the United States

Our monitoring systems have detected a potential issue impacting early media ringtone for calls routing via T-Mobile. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information is available.

LC Phone
Started 27 days ago Resolved in about 4 hours

Issues with Verify Messaging

We are experiencing issues with Verify messages. Engineers are investigating. We will provide another update in 15 minutes.

LC Phone
Started 27 days ago Resolved in 37 minutes

SMS Delivery Delays To Multiple Networks in United States of America via Subset of Short Codes

We are experiencing SMS delivery delays when sending messages to multiple networks in United States of America via subset of short codes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 27 days ago Resolved in about 2 hours

Verify's SMS Messages not Delivered

Our monitoring systems have detected a potential issue Verify's SMS messages not being delivered. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 27 days ago Resolved in 31 minutes

SMS and MMS messages Increased 500 Errors

Our monitoring systems have detected an increase of 500 errors for SMS and MMS messages. Customers sending messages may also see latency when sending their messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 27 days ago Resolved in 34 minutes

Degradation Across Multiple Twilio Products

Our monitoring systems have detected increased latency for the Lookup V1 and V2 API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

LC Phone
Started 27 days ago Resolved in about 1 hour

SMS Delivery Delays To Multiple Networks in Italy

We are experiencing SMS delivery delays when sending messages to multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in about 3 hours

SMS Delivery Delay and Failures to Claro Network in Honduras

We are experiencing SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in 3 days

SMS Delivery Delay and Failures to Azercell Network in Azerbaijan

We are experiencing SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in about 4 hours

SMS Delivery Delays and Failures to Telefonica O2 Network in Germany

We are experiencing SMS delivery delays and failures when sending messages to Telefonica O2 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in about 3 hours

Call Failure Issues to and From a Subset of Twilio Malaysia Phone Numbers

The issue causing call failures to and from a subset of Twilio Malaysia phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in about 6 hours

SMS Delivery Delays and Failure to Multiple Networks in Spain

We are experiencing SMS delivery delays and failures when sending messages to multiple networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 28 days ago Resolved in about 5 hours

SMS Delivery Delays to Claro Network in Honduras

We are experiencing SMS delivery delays when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 29 days ago Resolved in about 5 hours

SMS Delivery Failures to du in United Arab Emirates

We are experiencing SMS delivery failures to du in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 29 days ago Resolved in about 5 hours

SMS Delivery Delays to Twilio Phone Numbers in US via Subset of Shortcodes

We are experiencing SMS delivery delays when sending messages to Twilio Phone Numbers in US via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 29 days ago Resolved in about 4 hours

Call Failures From A Subset of Twilio's Phone Numbers to Slovakia

We are experiencing call failures from a subset of Twilio's phone numbers to Slovakia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 29 days ago Resolved in about 10 hours

MMS Delivery Delays to Multiple Networks in US via a Subset of Long Codes

We are experiencing MMS delivery delays to multiple networks in the US via a subset of long codes Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

LC Phone
Started 29 days ago Resolved in about 4 hours